You may also find more information in the Ads community forum." Please follow the link below for troubleshooting advice. Your request cannot be completed at this time. Update your version of Editor to the newest one available. Review the formatting of the data in your CSV file and upload again. Alternatively, sometimes this error is caused by a temporary local issue on your end which may self-resolve if you try again later. This error is usually caused by a mistake in how you formatted the information entered in Editor.įor example, there may be a formatting issue with your CSV import, or you may be using an outdated version of Editor. The API is unable to process data received from Editor. "Our server has received data from Editor which it is unable to process. Please contact Google Ads support and include in your report the exact error indicated below” “Google Ads Editor received an unexpected message from Google. Re-organize your account if you’re hitting a lower level limit, such as the number of ads in a single ad group. For example, creating more campaigns than are allowed in an account or trying to put too many ads into an ad group.ĭelete some old or unused entities if you are hitting an account limit. This error is caused by attempting to exceed some type of entity limit in Google Ads. Remove demographic attributes such as age group or gender.Ĭhange your audience or demographic targeting settings within your ad group or campaign to “Observation.” Typically this error is caused by issues with demographic or audience targeting. Since March 30, the API is blocking flexible reach of “Targeting” for demographic dimensions. The targeting options you uploaded aren’t allowed. Remove the deprecated feature, such as message assets and try to upload again. This often happens when you attempt to use a feature that has been deprecated in Google Ads or a beta feature that is not yet available for the account you are making changes in.įor example, this error could be caused by trying to upload message assets, which are no longer supported. Please follow the link below"Įditor has received an unexpected response from the API. This often happens when you attempt to post something which has been deprecated or is no longer supported. "Editor has received an unexpected response from our server which it can't properly process. This article shows you what the most common error messages mean, how to fix them, and provides links to helpful resources.Ĭheck the community forum to determine if what you’re experiencing is a known issue. When using Editor, you may encounter error messages.
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